What does responsible gaming mean to 904?
904 believes gaming is only enjoyable when it is controlled, mindful, and voluntary. We want every user to engage with the platform for entertainment — not out of financial pressure or emotional impulse.
Responsible gaming at 904 means staying aware of how you spend your time and money, setting personal limits, and seeking help when needed. Through this policy, we are committed to providing every user in Bangladesh with a safe environment.
Gaming is never a substitute for income or a way to recover losses. Always consider your financial situation carefully before depositing any amount.
What warning signs should I watch out for?
Problematic gaming behaviour often develops gradually. If you notice any of the signs below in yourself, it's important to take a break and seek support if needed.
- Spending beyond your means.
- Gaming with borrowed money or by dipping into savings.
- Chasing losses by repeatedly increasing bets.
- Diverting money from family emergency funds toward gaming.
- Playing beyond your intended time limits.
- Feeling unable to stop gaming.
- Lying or hiding the truth about gaming.
- Neglecting work, studies, or family.
How to keep your time and budget in check?
Set a fixed ৳ (BDT) amount for gaming each week or month. This should be a small portion of what remains after covering your essential expenses — food, rent, and transport. Once your budget runs out, take a break.
Avoid long, uninterrupted gaming sessions. Set a time limit before each session and stick to it. Use your phone's timer — when it goes off, step away from the screen and shift your attention to something else.
Your 904 account holds a full history of your deposits and withdrawals. Review your transactions regularly. Keeping a monthly record makes it easy to see how much you're spending and where you may need to draw the line.
What self-control tools are available to you?
904 offers a range of tools to help users stay in control of their gaming. These features are entirely voluntary and can be activated at any time.
- Set Deposit Limits: Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set.
- Cooling-Off Period: Temporarily suspend your account for set period — such as one week or one month. You won't be able to log in during this time.
- Self-Exclusion: If you need an extended break, you can request a long-term closure of your account.
To activate these features, contact us at [email protected].
What measures are in place to protect minors?
The minimum age to register on 904 is 18. Age is verified during the registration process and again before any withdrawal. If an underage account is identified, it is closed immediately.
If you have children or teenagers at home, enable password protection on your mobile devices and never share your account details with anyone. It is a parent's responsibility to educate minors about gaming and ensure they understand the risks.
Life Balance & Professional Support
Gaming should be a small source of entertainment in your life — never more important than family, work, education, relationships, or your health.
If you feel that gaming is affecting your daily life, relationships, or financial wellbeing, seek help without delay. Acknowledging the problem takes courage.
- Talk to a trusted friend or family member.
- Consult a mental health professional.
- Contact the 904 support team to request account restrictions or closure.
- Access community mental health services if needed.
Email us for support: [email protected]
- Am I spending more time or money than I planned?
- Is gaming interfering with my sleep or daily routine?
- Am I lying to family or friends about my gaming?
- Am I betting more to try to recover my losses?
If the answer to any of these is "yes", it's time to take a break. In the FAQ section More information is available.