904 Privacy Policy — How your data is collected and kept secure

Last updated: 2024. This policy applies to all users of 904's services.

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What data does 904 collect?

904 collects certain information necessary to keep its services running smoothly. Below is a breakdown of the types of data collected and what each covers.

Account Information
  • Name & Contact Address
  • Mobile Number & Email
  • Date of Birth & Identity Document Details
  • Login credentials (encrypted)
Technical Information
  • Device model and operating system
  • Browser Type & Version
  • IP Address & Geolocation
  • Session duration and page visit data
Payment Information (BDT)
  • Transaction Amount & Date
  • Payment Methods (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
Usage Data
  • Game and betting activity logs
  • Preferences & Session Data
  • Bonus & Promotion Usage Records
Quick Navigation
  • • Data Collection
  • • Purpose of Data Use
  • • Cookies & Tracking
  • • Data Security
  • • User Rights
  • • Policy Changes & Communication

Why is the collected data used?

Service Operations

Your data is used to manage account creation, login, deposits, withdrawals, and gaming activity. It is also essential for identity verification and fraud prevention.

Experience Enhancement

User preferences are analyzed to improve service quality. Usage data also helps us show relevant content, bonuses, and promotions tailored to users in Bangladesh.

Security & Legal Requirements

Data is retained to maintain account security and comply with applicable legal obligations. It is also analyzed to detect unusual activity.

What should I know about cookies and tracking technologies?

904 uses cookies and similar tracking technologies on its website. These help manage sessions, save user preferences, and improve platform performance.

  • Essential Cookies: Used to keep login sessions active and maintain security — these cannot be disabled.
  • Functional Cookies: Remembers your language preference and other settings.
  • Analytics Cookies: Analyzes usage patterns to help us improve our services.

Most cookies can be disabled through your browser settings, though doing so may limit the functionality of certain services.

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Data Storage & Security Assurance

Data Retention Period

All data is retained for as long as your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal obligations and resolve disputes — typically up to five years from the date of closure.

Data Protection Methods
  • Passwords and sensitive information are stored in encrypted form.
  • Payment information (BDT transactions) is transmitted over secure connections.
  • Regular security audits are conducted to prevent unauthorized access.
  • Staff access to data is restricted and controlled.
Third-Party Data Sharing

904 does not sell your personal data to any third parties. However, limited sharing may occur in the following circumstances:

  • With government authorities to fulfill legal obligations.
  • With authorized payment gateways for payment processing.
  • With security specialist services for fraud detection.

What rights do you have as a user?

Every user registered with 904 has certain fundamental rights regarding their personal data.

  • Right to Access: You can contact support to access the information stored in your account.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Requests to delete specific data are accepted, though certain information must be retained due to legal obligations.
  • Right to Data Portability: You may request a copy of your personal data.

To exercise these rights, email us at [email protected].

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Policy Updates & Contact

Policy Change Guidelines

904 may update this Privacy Policy at any time. For significant changes, we will make every effort to notify users via email or through the platform. Any revised policy takes effect from the date it is published on this page. Continued use of the service will be considered acceptance of the updated policy.

Support & Contact

If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch.

Email: [email protected]

Our team typically aims to respond within 24 hours.

View FAQs

Join 904 in a safe and secure environment

Keeping your data safe is our commitment. Create a new account or log in to get started.

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